Frequently Asked Questions

Our Product

• What are Tinsel Ties?

         Tinsel Ties are thin strands of colored "tinsel" that are tied and knotted
        into one or two strands of hair to provide a sparkly highlight in the hair.

• What are Tinsel Ties made of?

       Tinsel Ties are made of a color coated mylar type material.

• How are Tinsel Ties tied and knotted into the hair?

        Please watch our VIDEO demonstrating how to tie the tinsel into the hair.
        Note: Our video demonstrates what we believe to be the best way to tie
        and knot our Tinsel Ties. A DVD video is available upon request free of
        charge.

•  How should Tinsel Ties be treated?

        In the hair, Tinsel Ties can be shampooed and dried with a blow dryer.
        A curling iron and flat iron can also be used, but should only be used on
        low heat.

•  I received my order and my Tinsel Ties are bent?

        Running a flat iron over them on low heat will straighten them right up.

Shipping

• How is my order shipped?

        We use US Postal Service First Class Mail and Priority Mail.
        Most orders will be shipped within 24 hours of receipt of your order.
        Orders placed on weekends and holidays will be shipped the next
        business day. Please click HERE for Postal Service holiday schedule.

• How long will it take to receive my order?

        Per US Postal Service posted delivery times, First Class Mail is 3-5
        business days, Priority Mail is 2-3 business days. Excluding holidays.

        Note:  Tinsel Ties cannot guarantee US Postal Service delivery times.

• How much does my order cost to ship?

        All domestic orders are $2.00 for First Class Mail and $5.00 for Priority Mail.
        We also offer FREE Priority Shipping on orders of $50 or more. 

• International Shipping.

          We do ship Internationally. For International orders please contact us at:
          orders@tinselties.com

          *Free 10 Pack offer is valid only with paid order. Free 10 Pack Offer will be RANDOM color and STANDARD length
            only and MUST be added to your cart in order to receive with your order. Free pack will not be automatically sent
            with order. Only 1 free pack per order.